Refunds and cancellation
JevJob
Voluntary refund policy
You can request a refund within seven days for a purchase whose paid credits or search allowance have not been used. This voluntary offer is additional to mandatory consumer rights; the seven-day and unused-credit conditions do not limit those rights.
Statutory withdrawal rights
EU and UK consumers generally have 14 days from a distance service contract to withdraw, subject to applicable rules. Paying, opening an account or using credits does not by itself waive that right. We do not rely on a waiver that has not been validly obtained. Service charges on withdrawal apply only where legally permitted and the required early-performance request has been made.
Request a refund or cancellation
Email support@jevjob.io with your account email, payment reference and request. No special form is required. We verify the purchase and return refunds due to the original payment method without undue delay and within the applicable legal deadline. Duplicate charges and service failures are reviewed separately. Releasing reserved credits is not a payment refund.
Manage subscriptions
Cancel future renewals in Billing. Cancellation preserves already-paid credit periods; annual plans release credits monthly. Credit packs do not renew. Deleting an account is not a substitute for canceling future charges. Contact support promptly if cancellation fails.
Operator and contact
JevJob is operated by SpringWang, an individual based in Hong Kong. Email support@jevjob.io for service, billing, privacy or copyright requests.
Wang XiaochunHigh House, High Street, Sai Ying Pun, Hong Kong